ERTOA Committee

Karen Plowman

Vice President

National RTO Manager
McDonald’s Australia


I have worked within the Education sector and additionally with McDonald’s for over twenty years. For the past 10 years I have worked predominantly within the McDonald’s Australia Ltd RTO department focusing on exceptional training and development opportunities for all employees. Our training programs combine theory and practical workplace experiences in flexible learning environments.
I have extensive experience in both business and operational management.

In my current position, I work across all state/territory government jurisdictions and I am responsible for staff management and development, curriculum development and regulatory compliance. I have developed an in-depth knowledge of each state/territory’s RTO compliance and administration requirements.

I have held a position on the ERTOA committee for the past 4 years and more recently also became an inaugural member of the ASQA Stakeholder Liaison Group, which was established in 2020 to contribute to the continued expansion of ASQA’s sector communication, education and engagement.

I am committed to developing the broader VET sector and believe as an RTO our scale, locations and diversity of student populations provide invaluable insight in supporting ERTOA members.